Help centre
Frequently asked questions
Answers about the platform, features, pricing and getting the most from Finendar's assessment and engagement tools.
General Questions
What is Finendar?
Who can use Finendar?
- Educators & Trainers: Create and deliver assessments, courses, and training materials
- Businesses & Organizations: Conduct employee training, recruitment tests, and internal assessments
- Content Creators & Influencers: Engage audiences and monetize expertise
- HR Professionals: Streamline recruitment and onboarding processes
- Researchers: Conduct surveys and collect data efficiently
How do I get started with Finendar?
Is Finendar available on mobile devices?
Features & Functionality
What are the key features of Finendar?
- Computer-Based Testing (CBT): Create secure, proctored online examinations with AI-powered grading
- Web-Based Training (WBT): Build interactive courses with multimedia support
- Digital Voting: Conduct secure elections and polls with real-time results
- Expert Marketplace: Connect with verified tutors and service providers
- Community Platform: Build and manage engaged communities
- Analytics Dashboard: Track performance with detailed insights
How does the Computer-Based Testing (CBT) work?
Can I create surveys and polls?
How does the Marketplace work?
Can I integrate Finendar with other platforms?
Pricing & Payments
Is Finendar free to use?
How can I monetize my content on Finendar?
- Marketplace Services: Offer tutoring, consulting, or course creation services
- Paid Courses: Create and sell online courses
- Premium Communities: Charge for access to exclusive community content
- Paid Assessments: Monetize certifications and professional exams
- Affiliate Program: Earn commissions by referring new users
What payment methods are accepted?
How do I withdraw my earnings?
Security & Privacy
Is Finendar secure?
How does Finendar prevent cheating in exams?
- Browser lockdown mode to prevent tab switching
- Webcam proctoring with AI-powered behavior analysis
- Question randomization and shuffled answer options
- Time limits and question-level timing
- Copy-paste prevention and right-click disabling
- IP tracking and device fingerprinting
- Plagiarism detection for essay questions
How is my personal data protected?
Can I delete my account and data?
Support & Help
How can I contact Finendar support?
- Live Chat: Available 24/7 on our website (click the chat icon)
- Email: support@finendar.com - Response within 24 hours
- Contact Form: Submit inquiries through our Contact page
- Help Center: Browse our comprehensive documentation
- Social Media: Reach out on Twitter, Facebook, or Instagram
Do you offer training or onboarding support?
What if I encounter technical issues during an exam?
Can I request new features?
Still have questions?
Can't find what you're looking for? Our friendly support team is here to help.